Job Description:

Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023!

Business Development Center and Internet Department

If you're ready to take the next step in your automotive career, consider this opportunity! As part of a Top 15 Dealership Group, Victory Toyota has the firepower and tools to ensure your success. And, looking across our nearly 50 dealerships, many of our most successful General Managers started their Management careers in the BDC & Internet Manager role.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

This position is responsible for managing all aspects of the Business Development Center and Internet Department including handling inbound and outbound customer communication via phone, text and Internet as well as providing a warm hand-off to customers once in-dealership.

eLead, CarWars and vAuto experience preferred. Toyota experience a plus.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Job Responsibilities for BDC/Internet Manager:

Convert opportunities to customers
Work in concert with the Sales Manager to ensure vehicle merchandising is on point – photos, descriptions and pricing
Set Appointments
Confirm Appointments
Commit to a short-term and long-term internet lead follow-up process
Serve as first point of contact for all inbound sales calls
Manage Sales Associate CRM workplans and provide coaching
Act as the liaison between the Service Drive Coordinator and the Sales Department
Maintain awareness of current advertising and incentives

Are you nodding your head in agreement? Keep reading! It gets better.

Job Requirements:

Automotive BDC/Internet management experience
High school diploma or GED
Basic knowledge of CRM system, lead providers and website backend tools preferred
Highly Professional and dependable
Working knowledge of the automotive industry a plus
Strong organizational and time management skills
Strong computer and internet skills, including Microsoft Office suite
Dealership and Reynolds and Reynolds experience a plus
Outstanding communication skills
Professional appearance and work ethic

Lexus Monterey Peninsula provides an industry-leading pay plan including:

Annual salary potential up to $115,000
Lucrative weekly, monthly and annual bonus opportunities
Opportunity to earn one Saturday off per month
Set weekly schedule
Professional, fun and safe work environment
Health, Vision and Dental Insurance
401K with Employer Match
Paid Time Off
Comprehensive Training Program by the current BDC & Internet Manager who is being promoted.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.